The RTA Store Reviews & Coupon CodeThe RTA Store Reviews & Coupon Code

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The RTA Store Reviews

Welcome to TheRTAStore.com! The RTA Store was founded in 2009 in Hopewell Junction, NY. We are a family owned and operated business that has built our company off of trust, value and hard work. We love what we do and like to think we are the best at it. The RTA Store believe we are different from other businesses because we truly try to get to know each of our customers and their needs. Our normal business hours are Monday-Saturday from 9am-5pm (Eastern Time), however we will often be available after hours, on weekends, and even on holidays through email. The RTA Store understand how important it is to know that if you have a question or problem, there is someone who is available to help you. If it's 10pm on Saturday night, Thanksgiving Day or Christmas Eve.

The RTA Store Wholesale Price

The RTA Store Coupon Codes & Discount

Please note only one discount code can be used per order

Find TheRTAStore.com Discount Codes, Coupon Code & Deals 2016. Best Deals 12% OFF RTA Cabinets Coupon & FREE Shipping! Get The RTA Store Coupon and use When You Checkout HERE!

The RTA Store Reviews & Coupon Code

Why Shop With The RTA Store

Put Your Trust In A Company That Has Earned It!
What We OfferThe RTA Store Reviews & RTA Cabinets Review

TheRTAStore.com was built off the need for top quality customer service and affordable kitchen and bathroom cabinets! We have broken down the barrier between the two and they are no longer mutually exclusive!

Purchasing a kitchen can be a daunting task - especially online. We like to take out the scary aspect and make it into a fun project that will not only make your kitchen look great but will undoubtedly increase the value of your home as well! Our professional kitchen designers can help you every step of the way, from initial ideas, to measuring, to design, tweak, and completion - until you are 100% happy!

But what about purchasing such a large amount online? That's a great question, why should you trust us? Here is why:

Safety

We are both McAfee and Norton Secure with a 128-but (SSL) encryption

Service

We have an A+ rating from the Better Business Burea, a 5 star rating from Trustlink.org, and an excellent rating from ResellerRatings.com!

Leadership

We are leaders in what we do! We have been honored on Internet Retailers Second 500 List in 2011, 2012, and 2013 and we honored in Internet Retailers Social Media Top 500 in 2013!

Featured Products

Our product have been featured on both HGTV and the DIY Network televison shows!

Incredible Reviews

Checkout our amazing customer testimonials if you need more proof!

Ready To Assemble & DIY Kitchen Cabinets

Browse our expansive collection of Ready To Assemble (RTA) kitchen cabinets and get the beautiful look and durability of custom cabinetry for a fraction of the cost by assembling the cabinets in your home. Assembly is a breeze with all parts being pre-cut and holes, pre-drilled. The end result will be a stunning kitchen your family will enjoy for years to come!

The RTA Store RTA Kitchen Reviews It's time for you to get the kitchen of your dreams with RTA & DIY Kitchen Cabinets! Your friends and family are guaranteed to be shocked when you tell them the amount of money you saved by purchasing your kitchen through TheRTAStore.com! All of our RTA & DIY cabinets are solid wood and plywood - there is no particle board anywhere in the construction. Please note that the Basic Kitchen pricing is strictly a guide to see which finishes are less expensive compared to others. To see a list of cabinets used in the Basic Kitchen pricing. Click Here! Save between 15%-55% when comparing to the big box stores without compromising on quality!

The RTA Store Promo Codes

  The RTA Store Reviews

Sample Cabinet Doors

The RTA Store offer sample doors in every kitchen finish we sell! All samples ship free of charge and only require a deposit! As soon as you return your sample doors back to TheRTAStore.com we will return your deposit to you. We strongly encourage you to purchase the sample doors for all kitchens you are considering so you can truly see the quality, feel the wood, and see the true finish before purchasing your kitchen. Please note that depending on your computer settings images of our kitchens may alter from their true colors, which is another reason we strongly suggest you purchase sample doors. Please click here for the return address for sample doors.

Take 10% off all sample doors! Use promo code sample10 HERE!

The RTA Sample Door

Sample Door RTA Store

The RTA Store Wholesale Price

TheRTAStore Coupon Codes & Discount

Please note only one discount code can be used per order

Find TheRTAStore.com Discount Codes, Coupon Code & Deals 2016. Best Deals 12% OFF RTA Cabinets Coupon & FREE Shipping! Get The RTA Store Coupon and use When You Checkout HERE!

The RTA Store Reviews & Coupon Code

RTA Kitchen Cabinets Compare

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Willow Lane Cabinetry Reviews & Coupons

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 Willow Lane Cabinetry Coupons, Promo Codes

Get 30% Off Willow Lane Cabinetry Coupon Codes. Find latest Willowlanecabinetry.com Coupon Code, Willow Lane Discount Coupons, Voucher Code, FREE Shipping Code and Discount HERE!

The RTA Store Customer Reviews

 
Here an actual customer's review of their new kitchen cabinetry purchased through TheRTAStore.com
Real Customer Testimonial | TheRTAStore.com Reviews

TheRTAStore.com Reviews

03/2016

My wife and I LOVE our new kitchen and we wanted to thank your folks for a job well done. The ordering process was painless. Delivery was on time and professionally accomplished. Scott Holwick, our contractor, recommended your company for myriad reasons and we see why. We are already enjoying showing off our new kitchen to our friends and neighbors. Sincerely, Bill & Laurice D.


03/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Cost, quality, and the kitchen designers help
03/2016
Hi Kelsey, I am in the process of renovation of a home we bought for resale. I also own rental homes. I do about 4 kitchens per year. I have exclusively used Cabinet Giant out of Kansas City for prior kitchens but wanted to try someone different as I was getting bored with their options and wanted grey cabinets for this latest project. I found you through a Google search. I took advantage of your free design help and was hooked up with your designer Vicky. I wanted to let you know that she was wonderful ! Her communication, patience, friendliness, and knowledge were top notch and made the process so much more whole and smooth. She sent me emails and responded to them on weekends and times I did not expect one. It was a great experience ! I just wanted to make sure that you know that I think she is a winner and an asset to you. I'll order my new kitchen (and bath/laundry vanities this week). Kevin P.
 
03/2016
Dear Kelsey, I wanted to take the time to acknowledge one of your employees named Vicky Wilcox. She was so nice and patient with me through my entire order and planning process. She has superlative customer service skills and is a true asset to your company. I will highly recommend your company to anyone and the majority of that was based on my experience with Vicky. Thank you, Amanda B.
03/2016
Hi Ellie,
My cabinets arrive today and I wanted to thank you for all your assistance. I'm very excited to receive the cabinets and I even purchased the Platinum Protection Plan based on your suggestions. I wanted you to know that I looked at many large and small local cabinet stores in my area as well as all the online cabinets I could find…and went with The RTA Store mostly because of the confidence that you instilled during the whole process. Thanks again, and I will send you pictures of the completed project.
Dave S.

03/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Good reviews on Houzz, quality of door samples you sent…Your quality seemed as good as and your price was better than brick and mortar store
03/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Free shipping, good quality!
03/2016
When asked:  Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: You had the cabinet color I needed for my kitchen and had an excellent reputation.
03/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: We were looking for the best price, quality and design. The local wholesale cabinets lacked design, which led me to searching online and finding rta.
03/2016
When asked:  Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Retail is just too expensive for the renovation we were doing. This price would be at least 50% more. I highly recommend your company and think that the inventory supply is great.
03/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: We searched for cabinets on line, and I wanted a specific cabinet type. I choose a cabinet that had the specifics that I wanted, including solid wood. I found what I was looking for at the RTA store.
03/2016
When asked:  Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price was a big consideration.
03/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Just did a flip in November/December of last year and bought my cabinets at RTA. I was happy with product and price so back for next project!
03/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: My wife's friend just remodeled her kitchen. We got to see the cabinets and saw the quality of them. Also, we could see how much they saved by putting them together themselves & buying from RTA. Our designer Jennifer did a great job for us and kept us informed every step of the way.
03/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: This is a completely remodeled home for my son and his wife. They needed quality cabinets at a good and fair price. I believe this is a great way for them to achieve the look they want at a price they can afford.
03/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: The customer service provided by Michael Fidler. We were looking at multiple online RTA stores but Michael's customer service was above and beyond the other stores customer service.
03/2016
To whom it may concern, I would just like to say how much I enjoyed working with Melissa. From start to finish she was polite, professional, and helped me through the process quickly and easily. I had an issue with delivery and she was very helpful in getting the issue resolved quickly and painlessly. I would also just like to add that I am a first-time customer of the RTA store and was a little nervous about the assembly process, but everything went together so easily (albeit the rather vague instructions) that I will definitely buy again, and recommend to my peers! Thank you again for the great customer service and high-quality product. Sincerely, Ashley J B.
 
03/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered:  It was less expensive and there was no hard sell
03/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Price quality and selection of styles as well as color options
03/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: They have a quality product with a good price...price, free shipping, no tax
03/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: We were able to visit the showroom and see sample cabinets. This gave us confidence in the quality and look.
 02/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: The best customer service. Chris was always on top of it. and as hard and as large as my project is it will be awesome!!!
02/2016
When asked: Can you tell us two things we can do to improve your experience with our company? Our customer answered: Customer service is awesome!!!! No improvements needed
02/2016
Hello Vanessa & Jennifer,

I wanted to send you both a quick message and tell you what a fantastic experience the wife and I had with TheRTAstore. To say it was a huge leap to buy sight unseen cabinets that I would have to assemble myself would be an understatement. However, I was impressed from the start with Jennifer and how quickly she put together a design that we fell in love with. Each adjustment we made tweaking the design was met with enthusiasm and an eagerness from Jennifer to get it just right and to make sure we were happy. Vanessa, I’m sure I drove you nuts with emails however, your customer service is TOP NOTCH! Thank you very much for staying on top of our order from start to finish! I wanted to let you know the countertop people all wanted to know where we purchased our cabinets. They stated they complete about 5 kitchen countertop installs a day and they have seen their fair share of cabinets. They stated they were impressed with the quality of these cabinets in comparison to all the “major cabinet manufactures”. It was their opinion that TheRTAstore cabinets were the nicest and most well-built cabinets they had ever seen.

I have attached a few pictures to show off our AMAZING New Kitchen! Please share this message with your supervisors and post any and all parts of this email for future customers.

Very Satisfied Customer,

Jason F.

 
 
02/2016
This is not a question but a thank you. My kitchen looks amazing!!! And a big thank you to mellissa for helping me out when I ordered the wrong cabinet. They were so easy to put together. My husband and I can't boil water without getting into an argument and we completed these cabinets with none.. But I do recommend using your free help in designing your kitchen had I done that I would not have made a few minor mistakes... Thanks again Melissa
02/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Ready to assemble option helped us save over $1000 versus local cabinet maker with similar construction methods (plywood, dovetail joint drawer boxes).
02/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: The cabinets looked good, the price was better than local stores but the reason I felt most comfortable was the customer reviews and used by DIY network
02/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Solid wood construction at a fraction of the cost from a big box store
02/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Nothing locally could touch the value and quality that thertastore sells
02/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered:  Highly recommend, Price, quality, designer was awesome, she held my hands made me feel as though she was right there, always responded, she is a top notch designer. She removed all doubts, fears, questions, insecurities that comes with shopping online.
02/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: We purchased cabinets from you two years ago and were pleased with the ease of assembling them and the quality.
02/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: TheRTAStore.com had the best overall customer reviews of the major online rta cabinet sites.
02/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Good quality cabinets. Recommended by contractor.
02/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: could not find same quality of cabinets for less...Vicky Wilcox the designer that helped me with this project went above and beyond to help me over this 5+ month process. I thank her for all her patience and help.
02/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The big box stores couldn't touch The Rta stores pricing. Also, Ellie Trotta is an asset to your company.. She was wonderful to work with!
02/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Jen was awesome and answered all our questions, A neighbor purchased some while we were both shopping, and his look great!
01/2016
Hi Kelsey, I have worked with Ellie on my last two orders with The Rta Store. I must tell you she is so Great to work with. She is Professional and completes things in the most timely manner. I admire her work ethic and also her personal touch that that she has with her customers. I felt that I needed to let you know as I have worked with Ellie on our own personal home and just placed the order for the Thompson Residence that we are building. Thank You RTA and Ellie Trotta !!! Sincerely, Therese S.
   
01/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Good reviews for quality, had the color and style I wanted. We just bought 2 pieces to see if we like them - I love them and will be ordering the rest for my kitchen soon.
01/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Great prices and good quality!
01/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Price, quality, good website.good designer to work with.
01/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Savings and better product for the money.
01/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: My friend just completed her kitchen from TheRTAStore and it was beautiful so I decided to purchase from you also.
01/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: This was easier. Most big box stores don't have knowledgeable help.
01/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Quality, Price , Selection & people that were working with us on our Design (personality and helpfulness).
01/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Price got me looking. Nicki helped LOTS with ideas and a design. And the quality was the final stone that fell into place...I can't say enough about how great it has been working with Nicki.
01/2016
Good Morning Marie - I have been working with Nicole O'Dell regarding my cabinets purchased from The RTA Store (Order #224293-1). I believe that when we experience exceptional customer service, it should be relayed to Management and this is a true case of exceptional customer service. I received my cabinets in two orders as a few were on backorder. I had a few questionable doors that I requested be replaced and worked with Nicole on this. She provided detailed instructions to follow and replied in an extremely quick manner. She followed up with me on the status and was courteous, professional and friendly in each encounter -- both on the phone and via email. The products purchased from The RTA Store are incomparable and a truly great value but the customer service I have received from both Chris Jackson and Nicole O'Dell (and a few others) is the reason I have been raving about your company to friends, family & neighbors. I have worked with the public for 40 years and was amazed with the positive attitude displayed by all of your employees with whom I came in contact. Please share with Nicole my heartfelt comments on her performance and thank you to The RTA Store for providing such an ideal on-line shopping experience for me. Best, Joan H.
 
01/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: The quality of the cabinets appears to be high, and the service level for all our questions was bar none. Jen Polidore was the deciding factor - our designer rocked!!!
01/2016
Mr. Casey Ackerman and RTA team,   First, I'm sorry it took me so long to send this letter. I completed the kitchen in April then as you can understand other projects took over and I forgot to follow up. I received my ready to assemble cabinets first week of Jan last year. I had one 42x42 door that had some damage and Nicole sent me another door right away. Thank you Nicole! There was a bit of a learning curve with the first one, probably because I like to over-construct everything. After that the build was actually kind of fun. I really felt a sense of ownership building my own cabinets. Even though I didn't mill and stain them I can still tell everyone that I built my own cabinets! Everyone that comes over absolutely loves the kitchen! Almost year later now and I am still 100% satisfied with the quality and durability of the cabinets!   About the project...I built all the cabinets ahead of time and set them aside in a spare room. We started tear out the last week of Jan 2015. Like any project we hit a few problems. We found black mold under the engineered hardwood floors in the kitchen caused by a previous water leak from the refrigerator prior to us owning the home. We decided to tear it all out and lay tile. We completely gutted the kitchen up to the ceiling. We replaced all the plumbing, electrical, put in new insulation and drywall. We also did a few opening changes. The cabinets took a little over a day to install...I only had help a few days with the drywall and cabinet installation, the rest was all done on my days off. I took a breather and finished the backsplash 2 months later. The entire kitchen remodel cost around $14,000, not including appliances. The cabinets totaled $3,724. Junky partical board Kraft made from Home depot would have cost over 8k. I had estimates over $35k from other kitchen remodelers. This was my first kitchen and I'm really happy with how it turned out.   Up next is the guest bathroom remodel! It may require custom cabinetry 🙂   Thank you Casey, Tara, Nicole, Joselyn and Kathleen you guys made this happen!

01/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Quality, price, design originally and now I'd add excellent customer service to the reason.
  01/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Quality, reviews that we found on line and the price
01/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The price, we checked the other and it was way too much for a lesser quality...We are excited to have a new high quality kitchen at a price we can afford.
01/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Customer service was fantastic as were quality and cost.
01/2016
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price and quality recommendation from contractor
01/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Design support, quality of the product and the price point.
01/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Prices were better than the lowest cost cabinets at the big box store...more convenient
01/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Price, quality, and Ellie is the only designer that was able to come up with a workable design for my stubborn kitchen
01/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: We have purchased cabinets from you before, and the quality, price, and options are the best around.
01/2016
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: The quality of cabinets and the price!
01/2016
When asked: Can you tell us two things we can do to improve your experience with our company? Our customer answered: Nothing everything so far has been great...Vicky Wilcox was outstanding very responsive and knew what she was doing
12/2015
I am very pleased with the cabinets I have purchased! We are planning on scaling down and moving into a smaller home in the future. When that occurs I'm sure we will be considering changing out the cabinets and definitely have the RTA store in mind to do this.
Davy C.
12/2015
Just wanted to thank you again for your help. My cabinets arrived Wednesday and they are beautiful!!! Even my 12 year old granddaughter thinks so! (That's an achievement.) I can't wait to get them hung and begin using them!! Thank you again!!! Have a very Merry Christmas and a great New Year!!!
 
12/2015
 
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Joshua was great - and really listened to what we wanted. He was all about solutions instead of a hard sell. That alone was reason to buy!
12/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Best price I could find for the quality and the customer service is excellent.
12/2015
 
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Better quality at a better price
12/2015
Great company. I am a Contractor in NC and remodel kitchens and bath. This has been a great experience
Jon B.
12/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: My friend purchased her cabinets from theRTAStore and was very pleased with the quality and service.
12/2015
 
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Cheaper and I got to take my time searching and designing my kitchen.
12/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Because of the price, style of cabinets and the great features I was looking for like diagonal cabinets and soft close drawers.
12/2015
 
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I saw that I could get better quality at a lower price point by purchasing through TheRTAStore
12/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Reading the customer reviews really sold me. Price and quality were also key.
12/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Great recommendations and, once I received the sample doors, I thought the quality was excellent. Very happy with customer service and especially my dealings with my designer, Chris Jackson. He was excellent!!
12/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Recommendation from HGTV, BBB rating, price.
12/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Felt we were getting a quality cabinet with a great price. The black Friday sale just made it even better!!
12/2015
 
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The price value that TheRTAStore.com offerred in conjunction with quality and warranty are unbeatable!
12/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Previously purchased kitchen cabinets through TheRTAStore.com (2 years ago). Overall happy with quality, price, and customer service so wanted to be a repeat customer.
12/2015
 
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Based on the sample provided, we were impressed. The cost to do this through your company was better than going locally. We considered a competitor that was local, but their quality was not as good.
12/2015
Ellie was great to work with. She was very informative and professional. We were thrilled to be able to take advantage of your Black Friday sale. Can't wait to receive the cabinets
11/2015
 
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I started by requesting a free kitchen design and Jennifer contacted me back within 10 - 15 minutes. She was great! Jennifer was in constant contact with me almost everyday getting our design just right. So far we have had a great experience with this kitchen remodel through RTA and your staff. Keep up the good work. Sincerely, Jason
11/2015
 
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Price. Quality is usually comparable unless you go with the super expensive kitchens. you had the best price for the quality...The process was easy and efficient. The designers are professional and the quality is superb for the price.
11/2015
 
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: The option of assembly cut cost which was appealing as well as buying direct cutting out the middleman.
11/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: I have done multiple remodels and a realestate agent recomended you.
11/2015
Hi Kelsey! Thought you would like to see the after pictures of our kitchen!!!! I want to thank you for your patience and many designs before we arrived at the perfect solution! We love it more each day. It is light and bright and very user friendly. What a difference! We were able to use our antique hutch and buffet which goes well with the Cambridge cabinets. Love the quality of the cabinets for sure!
11/2015
Hello Kara and Kelsey: I just wanted to take this opportunity to let you know our experience dealing with Nicolette during our ordering processing of our cabinets. I own my own business and know just how important it is for our employees who deal directly with the customers are.  She was the most helpful, and easy to work with during all my questions and changes.  She kept me calm through the ordering process, assuring me that all would work out fine, and it did.  But what impressed me the most was last night I emailed after hours, knowing that she wouldn't receive my email until the morning.  But, no not Nicolette, she actually took the time out of her "off" hours, to answer my email.  You are very lucky to have such an employee that truly cares about her job and her customers. I know customers are so easy to write to complain, and not enough do so to praise.  And here praise is definitely deserved.
- Michelle G.

11/2015
 
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Quality + prices combination. We like that the RTAStore is a "small" family-owned store. I get the feeling that they care about me more than any big box ever could. Plus the quality of their product seems heads and tails better than any of the value-priced particle board cabinets elsewhere.
11/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: LOVED THE COLOR FINISH, THE STYLE, AND ESPECIALLY THE 30% OFF THE ALREADY AWESOME PRICE.
11/2015
I am a contractor and this was the first time I used your company. Desiree Carey was assigned to our project and her design enabled my company to win the job. Ms. Carey was easy to work with, prompt and had some great ideas. Unfortunately, we had a problem with some of the measurements on this project and Desiree was able to quickly develop a solution and get my crew back on track. Employees like Desiree, are one of the main reasons why we’ll be using your company again on our next project.
Please pass along my thanks for a job well done.
- Stephen B.

 
11/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Good reviews, recommended by HGTV and DIY, quality of cabinets and selection of specialty items for cabinets as well as design service.
11/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: I had been shopping around and read up on you guys history. I also saw that you had a free designer, which was very useful to me I would give you guys a 10 star rating
11/2015
Kelsey was tremendous to work with. Immediately responsive to every question/concern. Really made me feel I was not alone in this on-line process and my design was very complicated due to so many angles in such a small space.
11/2015
My designer Katherina Marshall was such a sweetheart and so helpful answered all my questions I could not have asked for more
11/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Good quality, good price
10/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Great price, looks great!! No one can afford a $30,000 kitchen anymore! Vicki was wonderful with answering so many of my questions! Even had time to constant email along with a phone conversation which led to understanding everything better! She made this experience.
10/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Felt like i was getting a better quality at a better price. Lowes and home depot were able to get within my budget, but there seemed to be a weak selection of cabinets, and the quality was not desirable.
10/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Pricing is competitive and quality is superb. I am a contractor and opted to test the RTA market in my own home before offering as an option to future clients...I am very impressed with the quality of the final product. I will use your company again.
10/2015
Just a word of thanks to Kelsey Bottari and Desiree Carey for the help with obtaining the crown molding for my kitchen order. The extra effort and help with that is greatly appreciated. Sometimes things don't quite work out as I had planned it and they were there to assist and help make my kitchen complete. Dan L.
10/2015
I have never installed or purchased cabinets in my life so I was very hesitant to try this on my own. I did research the big box stores, $12-$15K is right out for me. I needed a solution and The RTA Store seemed to fit. From my first contact with a designer, Jennifer, I was very impressed. The design work was spot on and she helped with some minor issues that I viewed as a major problem. She assisted with selecting the correct product for the circumstance and really didn't seem to mind that I sent her the wrong dimensions, and changed my mind twice. She went with it and provided me with the best solution possible for one third the cost of the inferior cabinets at the big box stores. When the cabinets arrived I was impressed with the quality of the finish and the use of plywood rather than particle board like the others use. Very well built, and solid wood faces too. Assembly was a piece of cake, and I've never done this before so I was pleasantly surprised. I was happy to see these going together so quickly and easily, then dropping into place just like Jennifer had planned it for me. Awesome product at the absolute best price I've ever seen. Lastly, we had a few small issues with the order, all were handled quickly and satisfactorily. Customer service is one area that a lot of businesses suffer in, I will not accept poor customer service. Fortunately, The RTA Store does not lack in customer service and support, and has been responsive to every question that I had. Great job. The cabinets are installed and look wonderful, we are now waiting for our countertop contractor to finish the granite. Once complete we will send before and after photos, we are quite proud of our first kitchen make over, thanks for helping us through it. Doug
 
10/2015
Desiree, I just want to thank you again for your help. My contractor sent me to another guy who couldn't give me anything like you designed and didn't listen to my requests. I didn't even have to tell you anything because I got what I wanted first draw! I got my Grey cabinets, my lazy suzannes, my big drawers and to boot the other extras I would have never thought of. You are amazing! Order has been placed and I thank you!!!! This nightmare has turned into my dream kitchen. You will defiantly be recommended to all my friends! -Sarah
  10/2015 Working with Ellie was wonderful! We decided to do multiple levels, she explained how we would do it, and made sure all of the materials we needed were incorporated in the design. Also, the detailed photos of the kitchen made us confident with our decision. We would certainly love to work with her again in the future.
 
10/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: The quality and upgrades for the price just shamed the big box stores. We tried another RTA company in the past and it was not a good experience. We researched more this time and The RTA store received great reviews.
10/2015
 
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: It was much easier to do it at leisure and go into the kitchen to actually check things out in the process.
10/2015
 It was a pleasure because Vicky Wilcox was so creative on her design! We love her work, she more than doubled our counter and cabinet space! I have already referred my daughter to RTA.
-Tricia L.
10/2015
The whole process was easy and my cabinets are in and i did it myself and they are PERFECT - love the material, color, style and over all experience with your company
10/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: We visited a couple who had purchased cabinets from TheRTAStore.com and were very happy with the quality the cabinets were. We were looking for good quality with a good price tag. TheRTAStore.com was a great option for us.
10/2015
Nicky was very helpful and patient with my husband and me she made both very happy trying to please each one we love to thank her very much ! She is a great asset to your company.
10/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Quality, price matching, had the accessories I was looking for.
10/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: I wanted a 30" pantry and there was one at theRTAstore.com, I wanted the pull-out trays for the pantry. I also wanted base cabinets with soft-close drawers. We wanted plywood - not particle board and wanted to assemble it ourselves. The price was good and then there was an additional sale so it was a good time to buy the cabinets.
10/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Because of the excellent service and conenience!
10/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Found site easy and understandable, and Vicky Wilcox designer worked out really well. I was very happy with design service and quick response...I really was convinced I was at the right place after working with my designer.
09/2015
Having already purchased the cabinets, I was able to assemble the utility cabinet rather quickly. Very, very pleased with the quality of the cabinets and will refer your company to all my friends. - Judy D.
 
09/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Project is an DIY/ HGTV show home renovation. Price and style were equally important but even more important was delivery date to meet the filming schedule...Desiree did a great job and was very responsive to my ultra fast time frame for quotes. I am glad to have been able to meet the summer sale deadline which saved me $1000.
09/2015
Samantha, I just wanted to send you an email to let you know we love our new Kitchen. First Jen did a fantastic job on laying out my kitchen just the way I wanted without much input from me. She sent me the drawings which could not be more spot on. The cabinets she recommend are fantastic. We Love them. Nicole was fantastic too at helping get my replacement pieces that got damaged in shipping. Venessa was also fantastic at getting me the additional hinges I needed. I just want to say that my overall experience with you company was great. The people that work for you are professional, courteous and responsive. What a great pleasure. I have had 7 of my neighbors come by and are impressed. I have told them all about your company Attached is a couple of pictures of the Kitchen almost done and one picture of my old Kitchen Thank you All -Mark B.
 
09/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store?
Our customer answered: Easy to shop with no sales pressure. RTA Store online was well populated with enough information on each cabinet design, size, etc. Of course they are much more affordable than the big box store and better quality.

09/2015
Vicky Wilcox, our designer was FABULOUS to work with. Replied very quickly to emails, answered all questions, even populated the cart for purchase and provided drawings with measurements for cabinet placing. Very pleasant and polite in communications. She saved me countless hours planning the cabinets and making the drawings and made the whole process so easy. Do everything you can to keep her on the team!
09/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Had purchased cabinets here before for out dining room. The quality was good and they look fantastic. Was a no brainer to come back for the kitchen cabinets!
09/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: It was the high price of the brick and mortar, which caused me to look online, your price was affordable for the exact quantity and the same cabinet I saw in the store.
09/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Best Value for quality and price
09/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: I finally found your Hopewell Junction store and was pleased to actually view what I had chosen online. The physical examination of a sample cabinet confirmed the positivity I felt while working online. Kara was fabulous PR for you. While some of our ideas were different in the beginning, we worked well together and she helped me to make what I wanted happen.
09/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price for quality and choice couldn't be matched
09/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Your BBB Rating the qualty of Cabinets and the Cost.
09/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I wanted all wood and brick and mortar stores had units that were wood and composite. I didn't want composite.
09/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Very good quality and cost.
09/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Quality, price and service.
09/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I liked the ease of buying them online and still getting help from a kitchen designer
09/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Great selection and styles/can see what I'm buying without leaving my home
09/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: I was able to save a big bag of money by ordering our cabinets through the rta store and assembling myself.
09/2015
When asked: Can you tell us two things we can do to improve your experience with our company? Our customer answered: Everything was great. Very communicative, and follow up / delivery was outstanding
09/2015
When asked: Can you tell us two things we can do to improve your experience with our company? Our customer answered: Not off the top of my head. - response time was great. - willingness to think outside the box was great. - design and designer were amazingly helpful and very friendly, desiree made the experience so much fun
08/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Quality, pricing, design experts that helped fit all my needs in such a tiny space
08/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Price and quality, plus had purchase cabinets previously from thertastore.com.
08/2015
Our designer, Ellie was magnificent. I change my mind so many times and she was very patient with me. Ellie was very quick to respond to my emails, her suggestions were fabulous, and she made the whole design experience a lot easier and more enjoyable. Laura Hawley was a tremendous help, also, with any products we receive that were damaged in shipping or damaged from the manufacturer. She made what would have been an arduous process a very easy one. Thanks to the whole crew!
08/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: RTA met all my requirements: expert design/advice, price, quality and style
08/2015
Kelsey, I would like to let you know how much I appreciate the assistance given to me this past week by Nicolette Dainack. I had all sorts of questions during my journey to purchase all new kitchen cabinets and she stuck right with me. Every time I would come up with another question I would just send her an email and she always had the answers. This kind of customer service is rare and working with Nicolette was a refreshing change from the norm. Respectfully, Joyce W.
08/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: The cabinets were very nice and there were a lot to choose from. The price was a big factor as well.
  08/2015   Thanks again for keeping me out of trouble, you have been most helpful and command a strong knowledge of the product, further you have shown a high tolerance for stupid questions. Your hard work prevented me from shopping for a better price. Now print this out in a large font and put it on the bosses desk.

08/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: A+ at the BBB...My designer was awesome! Thanks
08/2015
Thank you for the Norton guarantee. Looking forward to our RTA cabinets and newly remodeled kitchen.
Kelsey Bottari has done an amazing job of designing... and redesigning....and redesigning again until it was a perfect solution to a complicated space. Kudos to her for a great job of design and PATIENCE!
08/2015
Hi Kelsey,
People are frequently quick to let you know when your company falls short of expectations, but rarely make the effort to let you know when you exceed expectations. With that in mind, I am writing to let you know what a great asset you have in Kim O’Rourke. Kim has gone above and beyond to provide me with great design assistance, and her customer oriented focus is as good or better than any I have ever experience. She has clearly exceeded all expectations. I have been looking at multiple RTA cabinet sources, both locally and on the internet, for our business. We are presently working on a 120 year old, 4,500 square foot restoration in a historical district. Our objective is to restore the exterior to maintain the historical character of this Queen Anne home, but to bring the interior up to par with homes designed to today’s standards of comfort and utility. Kim’s responsiveness and great input, combined with the quality of the sample products I ordered, have convinced me that we should be doing our business with The RTA Store. Sincerely, Rick K
 
08/2015
Kelsey, I just wanted to take the time to let you know how much I have enjoyed working with Ellie Trotta in designing my kitchen.  She has gone above and beyond to work with my crazy requests and changes to get us to our final kitchen product.  As a designer myself, I am certain that my changes have gone way outside the realm of the normal client, and she has responded to each one with quick attention and smiles. We are so excited for our new kitchen, and had many quotes to choose from.  Our customer service experience with Ellie has been so amazing, that there isn’t a chance we would go with anyone else.  We hope to place our order soon, and this is largely based on our wonderful experience in working with Ellie. Thank you again! Kerry V.
  08/2015   When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: Good reputation, cabinets with the look and quality I wanted, competitive pricing, free design help
08/2015
Vicky, Good morning, I wan't to send you a picture of our completed kitchen and say thank you for all your help. You made the cabinet decisions much easier than I expected, all our cabinets arrived without any damage, they were easy to assemble and install, we were pleased with the quality of them. Thank you again and have a great day. Rose T. Customer Kitchen
  08/2015
I am well pleased and particularly enjoy the glass doors and longer wall cabinets (42"), as they are good storage and display my pottery beautifully. The drawer units are far more functionable than are door base units and I am very pleased with the finished product.
08/2015
When asked: Can you tell us two things we can do to improve your experience with our company? Our customer answered: My expierence was awesome, continue to treat people well and I will tell anyone looking to remodel about your company.
08/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Quality, friendly designer, price, website ease of use.

08/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: I liked the price, style, and was actually able to find your location in Hopewell Junction, so I actually saw the cabinet. My goal was to purchase cabinets with no composite material and I was pleased to see that you used wood.Your consultant was excellent-I can't remember her name, but I think it was Kara?
08/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Price and selection. We loved the color and style of the cabinets, but the price was the ultimate decision maker. We just bought the house and we are on a tight budget. We were going to leave the cabinets that we had but the price made us change our mind.
08/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: All wood parts, price, wonderfully helpful staff in the actual site and on line.
08/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: One of our friends bought their cabinets from TheRTASTore.com and they loved the cabinets and service. The price helped a lot.
07/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Value & Quality. The two big box stores offered me a 10% discount for being a disabled veteran but that still did not meet the price point for my budget.
07/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Quality & Price. I ordered door samples from you and was surprised by the quality.
07/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: We liked the cabinets and it was nice to order door samples and see what they actually looked like. We ordered enough cabinets and the shipping was free
07/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Price, Convenience, Plywood Construction, Fast Turnaround
07/2015
We love our cabinets, and others have as well!
07/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: A friend used your services and and spoke of the quality. I sent for samples and decided to purchase. The employees at RTA were great! The were helpful, professional and knowledgable. Laura and Vanessa were great.
07/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Great reviews and great price...The online tutorials were fantastic and made assembly a cinch.
07/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Desiree Carey. She was awesome. She walked me thru the whole design & selection process. She even responded to my questions on Holidays & weekends.
07/2015
Desiree was great!!! Very patient and helpful throughout the whole process.
07/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: The style and price was right. Heard from TV and others that product is nice.
07/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: The discounted cost, plus it was good to know that the DIY network recommends the RTA Store.
07/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Good quality, best price and Desiree was so helpful to work with.
07/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Best price and good quality.
07/2015
Desiree Carey was so helpful and a joy to work with. She made this process smooth and manageable when it could have easily felt overwhelming. She felt like a part of our team.
07/2015
Ellie Trotta is doing an amazing job. She is so helpful with designing kitchens for my clients. I appreciate her very much. I can't wait to get our first kitchen in soon to see the product in person.
Adrien R.

06/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Kimberly was awesome! No one, even at a high-end kitchen remodel store gave us the level of service that she did...I really can't emphasize how significant a role Kimberly played in our decision. You can't put a price on the support she provided.
06/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Daughter and son-in-law had purchased through RTAStore.com for their remodel and were very pleased with quality and price.
06/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Ease and living in rural area. We considered Ikea which has the same assemble/ install your self approach, but the ease to plan and order online with RTA, in addition to better quality for near the same price made it a great option for us. I was dreading driving 3 hours and spending a day in ikea with a college student employee to try to figure out what I already knew I needed. Ordering online is so much easier and I feel I have more control in the results, sitting in my pajamas.
06/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: My mom saw info and kitchen examples on TV and gave us the website. We live in a rural area 2 hours from big box or any cabinet stores, so the accessibility for online design and purchase was huge.
06/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Quality, finish, free shipping and tremendous help from Ellie.
06/2015
When asked: Can you tell us two things we can do to improve your experience with our company? Our customer answered: No. any questions I had were answered promptly on-line, unlike most other on-line retailers.
06/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: My contractor showed us some cabinets that were purchased from RTAStore and we were impressed.
06/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: A friend recommended you and we were very happy with your service...We very much enjoyed working with Desiree. She was very helpful and professional.

06/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: We have purchased cabinets here before and were happy with them
06/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price here was way better and quality just as good.
06/2015
Hi- I am sending along some before and after photos of our kitchen that we finished in Vintage White in 2014. My kitchen turned out spectacularly with Andrew as my design helper. We did end up opening up the kitchen area and moving a wall. Maybe you can use them on your site! Blessings, Marilyn H. CLICK HERE TO SEE MARILYN'S BEFORE AND AFTER PHOTO'S! (make sure to click on the image once it loads to make it larger)
06/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: DIY and save money, but not skimp on quality.
06/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: RTA was my contractor's recommendation. He has used your cabinets on other jobs and was very impressed with them. He had a good selection of RTA doors that we could compare and select a style and shade that would coordinate well with our existing features.
06/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Great price and the style cabinets we wanted (narrow frame on shaker and great glass display options and more cabinet sizes in general)
06/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Our contractors recommendation
06/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Love the many options in color and designs on each cabinet. Plus very affordable pricing.
06/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Easier and better quality for the money
06/2015   Your design employee Desiree was awesome to work with!

06/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Cost and freedom from tax (well, that's cost also!) were the main reasons. The internet has certainly become my friend since we started renovating our home about 7 years ago. We have updated room by room--and I wish I had discovered your materials even sooner!
06/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Your site was easy to use and the prices seemed quite reasonable. In fact, I have given your name out to lots of friends, and our contractor was impressed with the cost/quality. Once I purchased for our bathroom, it was natural for me to return for our basement.
05/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: We found the cabinet design and color we were wanting. Ellie, the cabinet designer, was of great assistance to make this a pleasurable experience.
05/2015
Desiree was very helpful, we made our purchase over a week long process and needed a lot of assistance. Desiree was there through out the process on email even over the holiday weekend and with us when we placed our order on Memorial Day holiday.
05/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: We had purchased for our personal kitchen at RTAStore 2 years ago and were happy with the quality and easiness
05/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: The cabinets I found were made from quality materials at a reasonable price and the website had good reviews on third party websites.
05/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Price, selection, ease in using website, choices of cabinets. Reviews from other customers.
05/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Price and quality combined. Ease of design and friendly customer service.
05/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: I saw the same cabinets that we ordered, already installed, & liked what I saw...My installer helped with the order and the price was much better
05/2015
Hello RTA!
Now that they are installed, I wanted to finally report how very very pleased we are with our purchase of French Vanilla Glaze cabinets!  Our experience with the RTA Store has been outstanding from start to finish.  Casey, who helped me with questions during my order, was extraordinarily helpful.  Surprisingly so. He was actually proactive in even calling ME to make sure my placed order was correct, because it looked a little different than we had discussed previously.  Unheard of!  All the other people who fielded my calls and emails were also a delight to deal with, and didn't  just talk, but actually resolved any issues that came up VERY speedily.   The 2 damaged items I found on inspection were expediently replaced, with the best customer service I think I have ever had.  Well done!!
The cabinets themselves are very ,very good.  Our previous cabinet maker from our last build helped put these together.   He was shocked and amazed at the quality, as was our trim carpenter, who also builds cabinets.  They could not believe the quality of construction in these units, and now talk about preferring to use your products in the future rather than build their own.  The only thing our installer preferred to do different was assemble them with pocket screws and glue as opposed to stapling them, for an even sturdier construction.
We now have friends (who are also building a house) just place their own order with RTA store as well, although they had started our looking at a different rta company.  Because of our great experience, you gained yet another customer. 🙂
Thank you for delivering a fantastic product, at a great price, and following it up with excellent customer service.  We highly recommend you to everyone we talk to.
Very Pleased,
Carolea B.
05/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The quality seemed to be as good or better than specialty stores. The price is much better. The finish seemed to be of good quality per the door sample. Ellie Trotta has been very helpful & interested in our project & following through so far.
05/2015
Hello Ms. Rougeux! I have had such a great experience with the RTA store I am really impressed with your staff! Through the whole process you have all provided superb customer service!
I just wanted to take a second of your time to commend one of your employee. Ms Laura Hawley was verry helpful. I contacted her on 04/29/2105 about a warrenty issue, she was quick to respond to my emails, very kind and professional. I really expected it to be a more complicated process then it was. She just made it so easy and painless. She is defiantly an asset to you your team! Please let her know how much her professionalism, kindness and customer service is appreciated! Thank you so much for all the help you and the RTA staff have provided me! Best Wishes, Carla H.
05/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I had plans drawn up and spent a lot of time going from Home Depot to Menards. A lot of time sitting. Contacting RTA made it easier to get things done while I was able to finish other started products. Besides all of my cabinets would've had to been ordered.
05/2015
Desiree did a great job walking me through the process. She made sure that I have everything I need to create my kitchen. She is definitely an asset and I will recommend her and RTA to anyone who is doing a remodel of their kitchen.

05/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: In stock cabinets at brick and mortar stores are very low quality. I felt that the quality I get for the price I'm paying is much better with a ready to assemble cabinet like what I ordered.
05/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Got higher quality cabinet for the same money as a cheap big box store cabinet...I am really happy with the quality of these cabinets. It is going to make a huge difference in the overall quality of my kitchen.
05/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Home Depot and Menards were too expensive for the value of our house. I contacted RTA and had a response immediately. Desiree walked me through the process and made it very easy for me to purchase
05/2015
Joshua Donnelly was a GREAT help. I really appreciated his very prompt, thorough, kind answers. He seemed very patient with all of my many questions... He really did a great job helping us. Thank you!!
05/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: I liked the quality for the price and the assembly system used in the cabinets I purchased.
05/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Good Information, Quick Response, Great Design Person (Casey)
05/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: I am a Professional contractor and I ordered a number of samples of your cabinet doors and saw the quality and coupled with all wood boxes I decided to use them on my own house first. We could have a long relationship.
04/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: I found the cabinet quality and material used was what I was searching for, style of doors, color choices, acc available. It was a very easy process since im a DIY'er. The design did not change from original kithen. With the help of Desiree and emails I ordered the cabinets of my choise. Your web site is easy to navigate also. I purchased cabinets because they are what I wanted and The excellent service and communication I received from Desiree the designer.
04/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: I have purchased from TheRTAstore.com before. I trust TheRTAstore.com. Great service. Beautiful cabinets
04/2015
Marie,
Thank you so much for your assistance. We are so glad our contractor found the rtastore. The cabinets are absolutely beautiful, and your customer service is amazing. Thanks. - Haskell G
04/2015
Thank you for the free Norton Shopping Guarantee. I now have confidence in buying online. My sales person Desiree was extremely helpful I would rate her with excellence in customer care and treatment.
- Dean S.

04/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: My experience so far as been 110% positive experience. Vicky Wilcox went beyond my expectations helping me to get everything I wanted with in my budget. She was quick to respond and guided me throughout the process.
04/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I had this place recommended and felt comfortable not going to a store
04/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Value. Plus two family members recommended RTA...Kelsey B. did a great job assisting us. She was soooo patient.
04/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: A friend used this site a few month ago and we loved the look and quality of her cabinets for the price.
04/2015
Desiree was an amazing help!!! She was extremely patient and answered every question we had. She made sure that we got exactly what we wanted.

04/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: The quality and price of the cabinets.
04/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I received excellent help and design support from the staff. The door samples were here quickly. Every time I was on the website I was able to speak to someone. Vicky was amazing! She help me through all the changes I had with such quick response.
04/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price point ... big box brick and mortar was a concern of quality, and a "regular" cabinet brick and mortar store would have been too expensive.
04/2015
The program was fun to use and I enjoyed working with it. So far my experience with your company is excellent!
04/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Accreditations and affiliations listed on web page made me feel more comfortable with the decision. Style was an important factor as well as quality of craftsmanship. Solid wood is important.
04/2015
Joshua was fantastic. Class act. And, he was super-helpful and responsive during all hours ... so much so that I wonder what his normal hours are. 🙂 Fact: he was so helpful that when my wife questioned if we should shop around more, I told her no because (1) we had shopped around enough and had to make a decision, and (2) Josh had been so helpful that I wanted to ensure he got the business. Please make sure he knows how much we appreciate the service he provided. Note that there were multiple individuals that helped in the process (from phone to chat rooms) and everyone was super friendly and helpful. HArd to find good service like that these days. Also, I hate filling these things out (I never do) so the fact that I am taking time to fill this out and ensure Josh gets credit should speak volumes.
04/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Felt the most comfortable with your website and service.
04/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Quality of the cabinets and pricing...excellent service
04/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Price plus quality as well as the excellent design help and attention to my needs
04/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Solid plywood cabinets @ particle board price.
04/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: I wasn't impressed with the quality of the big box stores cabinets. Knowing that the RTA stores cabinets are higher quality and affordable... it was a NO brainer! 🙂 I am SO excited and can't wait for our new kitchen cabinets to arrive!
04/2015
Desiree is Super, great assistance, designs, input, just wonderful
04/2015
When asked: Can you tell us two things we can do to improve your experience with our company? Our customer answered: Nothing, awesome Service, Desiree provided me with outstanding support, this is the second Kitchen design and cabinets in the last 45 days
04/2015
Wanted to say thanks to Desiree Carey; she was a big help on helping me with my kitchen design, there’s a lot of RTA stores that we were looking at. She stayed on top of our requests and had fast response the same day, where others I’m still waiting. With her help, we decided to go with your store and placed a $3000.00 order and will be placing more when we start on the bath rooms. Again Desiree was great, Thanks Mark N.
  04/2015
Thanks Casey for making my design and ordering process an altogether non-stressful and delightful experience. 🙂
04/2015
When asked: Can you tell us two things we can do to improve your experience with our company? Our customer answered: None, the entire experience was great. The design lady was excellent to work with and gave us what we wanted. Order came in right on time and correct. Product went together well and cabinets went in nicely.
03/2015
I want to make sure that I take a moment to thank all of you for your help. It is easy to say "Oh, I just helped another customer, all part of my job..." But please try to remember from time to time that with every successful order you are helping to transform peoples' homes and by extension, there lives. I have always wanted a home like this, I have spent many years envisioning what I want and how I wanted it to look and with your help I now have the home of my dreams! The remodel is done, and now I am starting to unpack. Please accept my thanks and be sure to pass my thanks to your co-workers.
03/2015
A raise should be given to Vicky Wilcox for making the design and buying process a complete breeze. She was a complete professional and got back to me within a few hours with multiple kitchen layout changes.
03/2015
I would like to say, Ellie Trotta was so helpful and patient! I had so many changes and questions and she was kind and patient every time. I emailed and she email back within 12hrs. Excellent customer service! Your are lucky to have such a fantastic employee. thank you!
03/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Best website, Best selection, Got a good recommendation
03/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Quality and price was perfect
03/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Quality and price were the best that we could find. 100% plywood at the price RTA offered was not beatable..,I would recommend the RTA store to friends based on the quality and the ease of the experience.
03/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Loved the quality and they were priced the best.
03/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: I ordered through a competitor first and had concerns with both their lack of customer service and issues in billing. I cancelled my order as their whole approach made me uncomfortable and after further research, I found I was not alone. To the contrary, your BBB rating and reviews are great...Joselyn and Vanessa in Customer Service are AWESOME! They were extremely patient with me through my struggles with placing my actual order and payment errors. Professional yet personable.
03/2015
Hello...  I want say THANK YOU! For all ur help! and  my cAbinets I have already got several of them put together. They are more beautiful than I even imagined!   Even with the pics on the web site and the sample it doesn't them justice. Y'all's  team was exceptional And went above and beyond to help me with every aspect Of my purchase!  THANK EACH AND EVERYONE OF Y'ALL!
03/2015
The RTA. Store First I will advise that I didn’t use your design service because the kitchen in our summer cottage is on the small side, and couldn’t be changed much. However based on the performance on the rest of your team I would recommend them. I dealt with Samantha Rougeux with questions before I ordered. She answered them quickly and correctly. Joselyn Pesavento confirmed my order quickly. Marie Bai handled the lost toe kick matter. It was delivered the day after the original shipment. She also provided a free touch up kit because of one or two minor, and I mean minor, finish issues. Also the shipment was made quickly and delivered in just two days. Two days from Edison NJ. to Gaylord MI. is just fantastic. The shipment arrived on two pallets. Each cabinet was wrapped in one layer of thin foam and two layers of cardboard. Then each pallet was wrapped with two layers of thick bubble wrap. The truck driver said he had never seen cabinets wrapped that well. I guess that’s why there wasn’t any damage in shipment, which was one of my main concerns when ordering from RTA. Kathleen Jay also quickly processed full credit for the five sample doors I purchased. I would recommend the RTA. Store to anyone and everyone. I couldn’t be any more satisfied!!!
 
03/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: I was not impressed with my options at Lowes or Home Depot and their prices were more than I could afford currently.
03/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Combination of quality and price. I have used "Cabinets to Go" but am looking for slightly better quality.
03/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: A friend who is a contractor gets all his cabinets through theRTAstore. He has been very please with the quality and ease of assembly.
03/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Lowe's wanted $25000 for a remodel of a 12x12 kitchen. We had already researched prices online and knew the price of the cabinets we wanted. We felt paying Lowe's five times the price of materials for labor was excessive.
03/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: It was a combination of reasons I was looking for a good quality cabinet with a cherry finish and keep a budget for my remodel and when shopping at box stores I had to give up quality and color to get the cost I was looking for by shopping at the RTA store I accomplished all my goals and saved money
03/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Price plus quality. Very good web-site. Easy to operate
03/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: A good friend of mine had bought cabinets from thertastore so he told me to stop by your location and I'm glad I did...Kelsey was awesome and so was Vanessa, she helped me at the Hopewell NY store
03/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Convenience of on-line ordering, design assistance, better quality cabinets

03/2015
I am so happy thus far with my choice to do business with your company over Lowes or Home Depot. Everyone from Casey, Francesca, you, Laura have all made the planning of this vital part of my home such a pleasant experience.  Everyone has been so helpful and once this is all done, I hope to post pictures and would like to give you high accolades for your part in it.  Thank you. Ginny
03/2015
I'll definitely be ordering from you for our future projects as well as recommending you to family and friends. It's been a great experience and we couldn't be happier with your product!
Jen R.
03/2015 Hi Kara and Kelsey - I've been working with Desiree Carey on planning my kitchen. I just wanted to let you ladies know how great the experience is. From the start she knew I'm in the very beginning of the planning stages and likely won't be purchasing for a while. Whenever I email to ask for a change to the design, she's more than happy to help immediately or her email response let's me know when she can help. That kind of communication is appreciated coming from someone who doesn't hear from their project managers for a week after I send emails with questions. And the design she's presented me with is just what I was hoping for. I hope I can afford my design once I'm ready to move on my new kitchen, but until then your design center service has been great. Sincerely, Kate S
 
03/2015
I'll definitely be ordering from you for our future projects as well as recommending you to family and friends. It's been a great experience and we couldn't be happier with your product!
Jen R.
03/2015
Ellie the kitchen designer was great!
03/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: I first picked another online company. After they got my money communications shut down. That company was not on the up and up. Fortunately I stopped payment and got my money back. I then found the RTA Store and it was the total opposite of the first company. They are so helpful, cabinets shipped right away, received a beautiful product and they even helped me fix a mistake that I made when ordering.
02/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Low price, quality, design assistance
02/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Got prices from two big box stores and The RTA Store beat those prices by 40%.
02/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: I used you once before after seeing a link through HGTV & had a great experience.
02/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Pricing was right. recommendation from prior purchaser
02/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Great price and quality
02/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Convenience and price
02/2015
So we probably did like most, shopped local for cabinets at the big box stores, who carry the major lines. The big drawback was price and build; we just couldn’t see putting all that money out on particle board. Sure the outside looked great but what does that mean when the frame that holds everything together and carries the weights is made out of saw dust and glue? We also shopped some local bargain supply centers that carried RTA style cabinets, thinking that was our only option to get solid wood boxes without spending a fortune on custom made cabinetry. While searching the internet for feedback on RTA cabinets we came across The RTA Store and were pleasantly surprised to see the options and prices that were available. After contacting customer service we were directly connected with Kelsey, our designer, to help layout our new kitchen. This is what truly separates The RTA Store from all others we checked into, support and lots of it. There is no way we could have done what we did with the confidence we had without the support of Kelsey and all of her time and patience. Every question and concern was promptly answered day and night, even after the sale, making sure we had what we needed to get the job done. Renderings to installations prints, you get it all. The cabinets arrived at our home within two weeks and they were in perfect condition. I have to say the quality for the price is superb, we are very glad we made this choice and our new kitchen looks amazing. No way you can do this at your local big box store or get the durability of solid wood without spending a fortune. We went with frost white and it looks even better than the picture on the web site. Thank you! Josh & Gabrielle K.
 
02/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Best cabinets for the money...Really great experience!
02/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Offered best prices, convenient, thorough and met all my needs
  02/2015   When asked: Can you tell us two things we can do to improve your experience with our company? Our customer answered: I love your web page...especially the live chat you offer. I can't think of how to improve anything..
  02/2015   I love my cabinets....I am so excited...I finally have beautiful cabinets and a new kitchen.
 
02/2015   When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Price and quality were great!
  02/2015   When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Selection, quality and price combined. I wanted wood no partical board. I love the texture of Hickory but wanted something other than natural since it would be a little to busy for my smalll kitchen...You seemed to have the best of the combination of these requirements.
02/2015
We are Melisa Mach and Gaswhin writing to share our experience in design and order placement with you. Since January 12th Kara has been assisting us with our design and cabinet selection and she has been really amazing. She listened to what we wanted, and although my drawing ability is limited she created a design that was clean and just perfect for our space and for us. She has spent the last week working late into the nights on Saturdays and Sundays (midnight) helping us, answering a million questions, clarifying and explaining over and again all of the things we are trying to understand about this process. She is obviously great at what she does. Her ability to work with us and her patience as decisions were made and then changed is what kept our business with the RTA store. There are many places to buy cabinets for many prices and in many designs. We bought our cabinets from Kara because of how she was so dedicated to us, as if we were the only customer (we know we weren’t). We have many upscale rental properties and will be back soon to ask for Kara’s help. If the cabinets are as great as Kara I think we have made one of our best decisions in going with The RTA Store. Sincerely, Melisa & Gashwin
  01/2015   When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: I like the fact that these are all wood cabinets without the extremely high price tag.
  01/2015   When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: The quality was excellent and the price was so affordable no one could compare. Not everyone has thousands of dollars to spend so it was great that there is a place where us little folks can shop and be able to get the same type of products.
  01/2015   I just wanted to take a quick moment to commend the customer service at RTA Store.  I had placed an order this evening and needed some last minute help.  Samantha was my service contact and was extremely helpful and courteous.  We look forward to receiving our cabinets and given your customer service so far we know we will enjoy them.  Great job Samantha.  Thanks for all your help.
 
01/2015
I received service from Ellie Trotta in designing the cabinets that FAR exceeded my expectations! She was attentive, patient and willing to answer all of my questions any time of the day and even on the weekends! I wish I knew her so I could give her a big hug : ) Samantha also gave me excellent service during an online chat late at night so that I could get my order processed before the MLK sale was over. If it were up to me, I would be giving both of these employees a raise and/or a promotion.
01/2015
Kelsey was wondetful. Very patient. Very professional. So much help!
01/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: The very good quality and selection!
01/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: The kitchen designer was responsive and helpful. He wasn't pushy, and I thought that he was honest with me...Recommendation from my contractor- he said that I could save money on cabinets that I could use in other ways
01/2015
Marie:
Thank you for all your help.  RTA has one of the best customer service departments I have ever dealt with.  Great communication.  I am sure y'all don't hear that enough, but thank you.
01/2015
We are seriously blown away by the cabinets. I couldn't be happier!!
Leslie J.
01/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Price, ease of website, free shipping, variety of cabinet sizes and options. I really think your website was the easiest to navigate out of the Six RTA websites that I shopped around on.
01/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: After shopping at local bib box stores, decided that your cabinets seemed to have the same quality as theirs but were priced much lower.
01/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: 4 reasons: 1. WEBSITE. One of the best websites. I could get ANSWERS to all my questions (this is not typical with other companies). Easy to order. 2. GOOD QUALITY. Great value for the $. I like the design. Wanted plywood also. Like the RTA design of assembly. 3. SELECTION: You had the 42" wall cabinets I needed. 4. SUPPORT: When I contacted customer service, Joselyn Pesavento gave prompt, friendly and ACCURATE answers.
01/2015
When asked: Why did you decide to purchase through TheRTAStore.com?
Our customer answered: The designer was SO helpful, attentive and instilled trust in me that she was covering every little detail of the planning with things I had not thought of. Seemed to be right on vs. quick quotes and other people not getting exactly what I wanted. Also, others may not get back to you for days and weeks - or ever. Sometime just voicemail. RTA gave me best virtual pictures of what it would look like in detail - not some fague generic drawing. I was always able to speak to someone when I called and everyone was very pleasant to deal with. I chose RTA because of the service and personal attention I was shown through months of tweaking, picking the right cabinet door color, etc.
01/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: The customer service is outstanding. Every question is answered in a friendly way. Damaged items were promptly replaced without having to jump through hoops and that was my biggest reason for being a return customer. For our out of town vacation home, I knew I could trust RTA with the job.
01/2015
When asked: Why did you decide to purchase online instead of a brick and mortar store? Our customer answered: Price. large selection, No pressure to upgrade, etc. I lean toward online shopping.
01/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: My parents and Brother purchased cabinets from you in the past and were impressed by the quality and price of the cabinets.
01/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: This is where my friend purchased her cabinets, she highly recommended you!
01/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Cost and quality as well as great help and customer service by Kelsey...Kelsey did a wonderful job helping me design my kitchen. She was so patient and great and creative ideas.
01/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: 1. Price 2. Liked shaker white style 3. Web site made good impression 4. Seemed like you are a "together" company 5. Professionalism and skill of Kara.
So far so good. I especially want to say that Kara did an outstanding job in her communication and drawings / computer rendering of the kitchen.

01/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: The design team, the quality and the price.
01/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Expense first of all, and found it relatively easy to make a choice since I was able to order sample doors.
01/2015
Working with Ellie on the design was a great help.
01/2015
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Once I found the shaker honey there was no changing my mind. Love the color.
12/2014
When asked: Why did you decide to purchase through TheRTAStore.com? Our customer answered: Several reasons. The online site was pretty extensive and provided the style of cabinets we wanted for an inexpensive kitchen remodel - good selection. The cabinets were all wood construction. Design help from Desiree was excellent. Far and above all else was the cost.
The RTA Store Review

RTA Cabinets vs. Aristocraft Cabinets| What are the differences?

What are the differences between Aristocraft cabinets and RTA Cabinets?

On my latest rehab project, I had a partner that insisted we use his cabinet supplier: Aristokraft. After a bunch of debating over which would be better for our project we settled on the Aristokraft cabinets. Sure, they are nice looking and come prebuilt, but what made them better than RTA cabinets? NOTHING! I just got tired of arguing with my partner. The only redeeming feature is that they come prebuilt- everything else is an option. With RTA cabinets, there are no options. The RTA already have all the bells and whistles built in! And the RTA Cabinets come in at a much better price.

Our Vine St Kitchen SO- As I stood in the kitchen, I started to think about the differences between the RTA Cabinets and the Aristokraft cabinets. Since there are a lot of differences, I want to lay out the variety of options between the two and reasons we should have gone with the RTA cabinets over the Aristokraft cabinets.

A little background on our rehab: The house is a brick turn of the century (1800) bungalow in downtown Denver. We gutted it to the studs and tore the top off.  WE opened up the main floor and fused the kitchen into the living area by tearing out most of the walls. For our finishes in the kitchen we used the Arist0kraft cabinets Saybrooke line with the saddle finish. The kitchen style is a galley with a penninsula and opens into the dining/living room. All the appliances are GE Profile stainless. Our pricepoint is in the low 400’s.

CONSTRUCTION: The Aristokraft cabinets come preassembled and have a ton of upgrades you can choose from. Each option has a different cost to it and can quickly take away from your bottom line or budget.  We chose the middle of the road options (Select grade construction). The select grade is 3/8″ thick furniture board wall construction with plywood dovetailed drawers. Furniture board wall construction is a fancy name for particle board. This is the type of cabinet construction you get from the off the shelf cabinets at Home Depot.The RTA Cabinets boxes (the types we recommend) are made out of plywood. THis means they are stronger, they will not swell,pucker or break down. The downside to RTA cabinets is that they require assmebly. Most RTA’s are super easy to assmble, but do take between 5-15 minutes to put together (and there is a learning curve). AristoKraft cabinets are prebuilt (EASY)/ RTA Cabinets are better constucted (QUALITY and not too hard to build).

FEATURES: Most RTA cabinets come with built in soft close drawers and doors.Soft close doors and drawers on Aristokraft Cabinets are an option and upcharge. Dove tail on drwaers is an upsell with Aristokraft. Most RTA cabinet choices are dovetailed as a part of the package.

PRICE: Depending on the options, Aristokraft cabinets can be reasonable or pricey. RTA cabinets are usually a lot less expensive due to the fact the options are built into the original pricing structure. I felt like I was getting nickle and dimed as we added more options.

QUALITY: Aristokraftindustry has an market place recognition or brand that really helps out in terms of sales for them; however, you have to pay to get the real quality they have to offer. RTA cabinets, at least the cabinets we reccomend, may not have the brandname reputation, but they do have the quality of construction and finish needed.

DELIVERY: RTA cabinets are delivered to your job free of charge if your order is over $1500.00. Aristokraft has a delivery charge and it will depend on your relationship with your distributor.

BOTTOM LINE: The reason we did not use RTA cabinets on this job was not because of quality, features, or price. We used aristokraft cabinets on our rehab because of my partner’s great dislike for assembly and his comfort with using a product he was familiar with. We actually would have saved a lot of money using the RTA Cabinets because of all of the add-ons we accumulated after my partner’s decision to choose Aristokraft cabinets. I feel the quality of the RTA’s is much greater that those of the Aristokraft duer to the construction of the all wood box. Aristokraft is particle board unless you upgrade to the much more expensive all plywood option.Don’t get me wrong, the Aristokraft cabinets look great when they are installed. It is what you don’t see that matters as much as what you do see in my world.  Anyhow. I will be using RTA cabinets on the next remodel no matter what due to the differences in price, quality, built-in features and the fact they deliver it to my job for free.

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